Passport Production Associate

Bookprint Production Associate I - Evening Shifts - Tucson Passport Center

Summary: Under the direct supervision of a Bookprint Production Supervisor, the Bookprint Production Associate performs various clerical and repetitive manual functions in Book Print, Card Print, Quality control, and the Mail Out. The Bookprint Production Associate achieves a basic knowledge of the current travel document issuance software and computer operating system, to include retrieval of individual application information, upgrading applications to expedite status, data entry, and generation of mailing labels. Your future duties and responsibilities

Book/Card Print

• Maintaining control and accountability of passport books and passport cards
• Reviewing application information and printed passport books/cards for errors and quality
• Removing or rejecting applications and passport books/cards with errors
• Verifying individual book/card usage reports
• Filling out and maintaining Batch Tracking sheets or other reports
• Prioritizing work (i.e., expedited passports and early departures along with regular batches)
• Operating and being responsible for the care of computer equipment, including passport printers

Quality Control

• Checking data on passport using optical character reader
• Writing data onto the passport-integrated chip using chip writer/reader
• Determining acceptability of passport quality
• Performing data entry function and using the computer screen to verify accuracy of data
• Printing correct passport endorsements as appropriate
• Generating address labels and attaching them to mailing envelopes and placing sealed envelopes into postal trays for mailing

Mail Out

• Conducting all aspects of mail out operations, including operation of automated postal machines

Miscellaneous

• Assisting in training employees in essential job functions and helping to constantly improve training, and process/procedures
• Ensuring adherence to internal controls
• Performing other functions as requested by the Management Team
• Participating and assisting within each department as required by workload Required qualifications to be successful in this role
• High School diploma or equivalent and at least 2 years of production experience required

Qualifications

• U.S. Citizenship Required
• Ability to lift and carry 35 pounds
• Basic personal computer skills
• Good hand to eye coordination
• Capable of doing repetitive tasks such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing and reading
• Capable of sitting or standing for extended periods of time
• Proven ability to communicate effectively and professionally
• Must be able to operate personalization-printing equipment, conduct Quality Control checks of the printed passport, and follow a pre-set pattern for document sequencing at TPC